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Business Operations Manager

LIVI is Europe’s leading digital healthcare company backed by top tier investors including Accel and Index Ventures. Join us in our mission to build better and more accessible healthcare. We are using technology to move consultations and healthcare management online and provide a service that gives the patient the best possible health care experience, regardless of location. Our headquarters are located in Stockholm but we’re expanding internationally, with live operations already in Norway, France and the UK.

We are now looking to hire a Business Operations Manager to join our growing UK Medical Operations team. Reporting directly to the Director of Operations, this is a role for someone who is motivated by adding value every day, working in a dynamic and ambitious team. 

What you’ll do:

  • Plan and set up key processes, systems and best practices to ensure the local operation meets financial, operational and quality targets
  • Identify and implement continuous improvement initiatives to increase business efficiency and improved patient experience.
  • Identify future trends that will impact how we operate as a function and contribute to business plans and strategies to meet operational requirements
  • Independently manage and drive large multi-stakeholders projects in close collaboration with Tech, Product, Commercial and other key teams
  • Coordinate with stakeholders and management in integrating business processes throughout the organisation
  • Actively work cross-functionally, supporting our Product team (and 3rd parties) in optimising our operating model

International travel to Stockholm HQ and other markets will be required.

Who are you:

  • 3-5+ years of relevant work experience, from management consulting, a startup or similar expansion roles
  • Highly structured and analytical thinker, able to simplify complex projects and connect that dots quicker than most
  • Well organized - you know how to create checklists and ensure all boxes get ticked
  • You are a natural problem-solver, excited by getting stuck into the detail
  • Entrepreneurial self-starter - you quickly identify what needs to get done, prioritize and focus on execution
  • Thrives in a KPI-driven environment and can carry out necessary analysis to understand what needs to be done to optimise them
  • Excellent team player with proven project management capabilities
  • Adept at working in a matrix environment, managing 3rd party stakeholders and remote teams effectively
  • Engaging communicator, comfortable presenting your findings to senior management with the ability to positively influence decision making
  • Demonstrate high personal integrity and you are not afraid to roll up your sleeves and dig in where ever needed, even if it is not directly within your work area

This is your chance to work for a meaningful company that encourages personal development and celebrates diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or marital status.


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We offer a unique opportunity to gain a broad and deep understanding of the inner working at Europe’s leading digital healthcare provider. We value grit and a can-do attitude; there is a long and challenging journey ahead of us. You are brave enough to set high goals and then work passionately to achieve them. Last, but not least, we think you believe in that by working together we will achieve greater things than by working alone. At LIVI we care about each other and the world around us. Expect to have fun and learn new things every day!

If you have any questions regarding jobs or our recruitment process, please read our FAQ or contact us on jobs@kry.se. Please note that we do not accept any email applications due to GDPR.

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Our values

✓ We put the patient first
✓ We act with courage
✓ We have grit
✓ We work together

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