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Our vision is to provide great healthcare for everyone. That’s why we’re on a mission to make healthcare more accessible. We’ve already come a long way by creating Europe’s leading healthcare platform, that made seamless health journeys between digital and physical appointments a reality. By creating an ecosystem of tools and providers, our platform will be the go-to place for health-related issues.
It is an ambitious goal; we know. But by creating a workplace where our people can grow, we’re positive that we’ll reach it. At Kry/Livi you’ll have a unique opportunity to gain a deep understanding of the inner workings of Europe’s leading digital healthcare provider. We value grit and a can-do attitude; there is a long and challenging journey ahead of us. You are brave enough to set high goals and then work passionately to achieve them. Last, but not least, you believe that by working together we will achieve greater things than by working alone. At Kry/Livi, we care about each other and the world around us. This includes, but is not limited to; creating a diverse, sustainable, and inclusive workplace for all our staff! Headquartered in Stockholm and backed by Europe and North America’s leading investors (Index Ventures, Accel Partners, OTPP), this is a chance to be part of a truly multi-national scale-up that is changing how healthcare is accessed and delivered across Europe.
Expect to have fun and learn new things every day!
We are building our newest and most ambitious product yet. We have a big vision for our new Business Unit, SaaS, where you will be a founding member that gets to shape the direction and own the growth journey from the start. You will be a core member of the team ensuring our fantastic products get into the hands of as many healthcare professionals as possible to improve the lives of millions of patients and doctors and continue to make healthcare better for everyone. You will work closely with the Global Head of SaaS and lead the overall efficiency and effectiveness of the sales organisation and champion close working relationships with internal and external key stakeholders to ensure the global sales organisation is successful.
You will work alongside a world-class team of cross-functional experts to make this our most successful product to date. This is a unique opportunity to help define the direction and be part of making growth happen for an ambitious suite of software products which will help millions of patients and thousands of clinicians lead better lives. This is a ‘hands-on’ role and we want a leader who can build a world class sales strategy and operations team.
OUR CHALLENGE FOR YOU
Drive the vision & execution for our global SaaS sales operations: across strategy, technology, operations and performance.
Build team roadmap and manage, coach, and mentor team members. Drive operational efficiency and team productivity by continuously improving processes, tools, and reporting suites.
Design and run the regular sales cadence, including (but not limited to) forecast meetings, pipeline assessments and monthly/quarterly business reviews.
Drive operational efficiency by leveraging industry best practises and designing process, tool, and dashboard launches and enhancements.
Own the sales process strategy, working alongside sales leaders:
Sales process optimisation
Sales technology and methodology evaluation
Sales coverage model and territory planning
High-level planning and goal setting
Be responsible for the technology we use and its effectiveness, working alongside analytics & martech teams:
Integration of apps and tools
Adoption and customisation of a CRM
Data management and reporting
Lead and own sales operations including:
Hiring and onboarding top talent
Market intelligence support
Contracts and SLAs
Knowledge Base management
Be responsible for improving our performance through:
Implementation of sales methodologies and best practises
Identifying KPIs and sales metrics
Compensation and incentive plans
YOUR PROFILE & SKILLS
Proven experience at a leadership level in sales operations in high-growth technology businesses. Ideally you have been part of a fast growth company either from the start or during a period of high growth.
Experience of building B2B sales operations from scratch and scaling effectively as the organisation scales. SaaS experience highly regarded.
Strategic, structured thinker. Strong analytical skills and business acumen. Aptitude for framing business questions with data, translating business needs into strategies, and executing tactics and process improvements.
Drive - ability and passion to analyse, set priorities, and solve complex problems effectively and consistently.
Data expert - querying and scoping (SQL), analysis and modelling (excel, gsheet), summarising (pivot tables, charts, slides, written explanation), reporting (dashboards, repositories).
Proficient with CRM management and forecasting. Experience in the use of sales process automation tools.
Results-driven self-starter with the ability to multitask and have high execution power. Strong initiative and ability to work in a self-directed environment with a “can do” attitude and growth mindset.
Exceptional interpersonal and influence skills. Experience driving cross-functional projects end-to-end. Ability to negotiate priorities across organisations at all levels with competing priorities.
Effective, clear, and concise communication skills, verbal and written. Ability to communicate the right level of information to executives and cross-functional teams at the right cadence.
Thrive working in a fast-paced, innovative, multi-disciplinary environment with ambiguity.
Join us and shape your future as well as ours!
If you think you’re up to the challenge, come and help us to grow, innovate and develop!
A diverse workforce is an absolute necessity for anyone with a vision like ours: to provide great healthcare for everyone. Therefore we celebrate differences and are committed to creating an inclusive environment where all employees can truly belong and thrive.
Work where it fits you
By empowering and trusting our people, we can offer a workplace that is best suited for each person’s individual situation. This means you can choose between one of our beautiful offices as your primary base or delivering your work from the comfort of your own home, allowing you to be based where it works best for you!
We continue to offer dynamic places to work while investing in tools and technology to empower our employees, wherever they are. In the end, it’s the impact you make that matters, not your working location.
Kry/Livi is the European leader in digital healthcare, allowing patients to see a doctor, nurse, or psychologist online within minutes. We also combine digital with physical care, transforming how millions of patients access healthcare.
Headquartered in Stockholm, Kry/Livi’s 1000+ employees and 6000+ clinicians are committed to improving the world’s health through innovation, one patient at a time. In Sweden, Norway, and Germany we are called Kry. In the UK and France, we operate under the name Livi.
Submissions and Questions
Please submit your application by including your CV, LinkedIn, GitHub, or Portfolio (where applicable). Only applications in English will be accepted. No submission will be accepted via email, nor when the job posting has become inactive. All applications must go via the careers site or an official Kry / Livi job post.
If you have any questions regarding jobs or our recruitment process, please read our FAQ. Please note that we do not accept any email applications due to GDPR.