UX Writer

Kry is a digital healthcare service enabling patients to meet and seek advice from healthcare professionals online. We’re on a mission to build better and more accessible healthcare by providing digital and seamless digi-physical services that give patients the best possible healthcare experience, regardless of location. 

As a key member of the UX writing team (which is part of the design team), you will be responsible for English UX copy across Kry’s products. You will work in small cross-functional teams with designers, engineers and product people, and you will design, build and ship amazing product experiences – far better than anything else in healthcare today.

What you’ll do:

As a UX writer, you will be expected to contribute to our product strategy from a content perspective. Together with your colleagues in R&D, you’ll rethink, rework and redesign our product so we can present our content in the best way. You will also create clear, consistent, useful and engaging UX copy. 

Your responsibilities will be to:

• collaborate with your colleagues in R&D to identify pain points and needs for users and create great user experiences
• work on content strategy and drive alignment among stakeholders 
• help craft a cohesive product narrative, define key benefits and value propositions
• continuously help to improve how we communicate in our products
• ideate and create UX copy in British English that can work across multiple markets
• work with teams to plan, estimate scope, and manage projects, aligning to quarterly roadmap priorities
• help design information architecture that scales
• use data and research to evaluate and improve content
• collaborate with writers in other parts of the organisation around best practice and tone of voice
• own the user journey in terms of UX copy to make sure that we are communicating to our clinicians and our patients in the right way
• help evolve our tone of voice and guidelines, in collaboration with other writers and stakeholders across the organisation

Who you are:

To succeed in this role, we believe that you:

• are a native English-speaker with excellent writing and editing skills
• have several years of work experience where your focus has been to craft content strategy and write UX copy for digital products 
• have experience from working with product development and design teams, preferably at a tech company or startup
• can juggle multiple projects and navigate between strategic work and detailed execution
• are curious and continuously learn more about how to engage and guide users, and speak to their pain points
• have excellent communication skills and can clearly articulate your rationale for content recommendations and decisions
• know a little or a lot of Swedish, French, German or Norwegian. This isn't essential, but it helps.

This is your chance to work for a meaningful company that encourages personal development and celebrates diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or marital status.

We offer a unique opportunity to gain a broad and deep understanding of the inner working at Europe’s leading digital healthcare provider. We value grit and a can-do attitude; there is a long and challenging journey ahead of us. You are brave enough to set high goals and then work passionately to achieve them. Last, but not least, we think you believe in that by working together we will achieve greater things than by working alone. At Kry, we care about each other and the world around us. Expect to have fun and learn new things every day!

Please submit your application by including your CV, LinkedIn, GitHub or Portfolio.

If you have any questions regarding jobs or our recruitment process, please read our FAQ or contact us on jobs@kry.se. Please note that we do not accept any email applications due to GDPR.